Michael McCain was recognized as one of the 25 most
Influential people in business.He was also called the “Canadian poster boy for crisis
management and corporate responsibility.” The CEO was awarded this honor in
2008. This was the result of his ability to change a public health tragedy into
a victory story. McCain humbly admits that the honor does not belong just to
him. It is about the group and the obligation that we face together. Though he
was the face of the organization, it was a team effort, a group of 23000 people
working together and acting as a unit. In the 2009, consumers acknowledged
Maple Leaf Foods pledge and granted them the Most Trusted Brand in packed meat
in Reader’s Digest.
In business and in life reputation decides whether we
survive or not. People and Business can only endure from adverse situations if
they have a concrete reputation. The company will have to continuously work on
their reputation. Recalls and broadcast of listeria in the news will not help
them with their reputation but continuously monitoring and finding ways to re-establish
capital will help their score.
The way a company or a person represents themselves and
their company affects everything. As we seen in a previous post on Menu Foods
reputation can result in staying in business and going out of business. Maple
Leaf Foods with their solid reputation and dedication to improvement are still
in business today.
References:
Guffey, M. R. (2011). Maple Leaf Foods - Rebounding From Tragedy. Business Communication. Toronto, ON: Nelson Education Ltd.
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